Scroll to top
FAQ

Frequently Asked Questions

Browse through our most common questions - or reach out to our support team anytime for personal assistance.

Who is eligible to become a funded trader?

Anyone 18 years or older can apply. Just pass the Fintrd Challenge by showing consistent results and proper risk control - and you’ll qualify for a funded account.

What is the advantage of becoming a funded trader?

Being a funded trader gives you access to more capital than you might have on your own, which means more potential profit. You keep a high percentage of what you earn, and you don’t risk your own money while trading.

Am I awarded any Certificate?

Yes, when you complete the challenge, Fintrd provides an official certificate to recognize your achievement and trading skill.

Is there a Refund Policy available?

Yes. If you haven’t traded within 30 days, you can request a full refund. Just contact us within 14 days of purchase. Refunds are not available if you’ve already used the account or failed the challenge.

What are the available trading platforms supported by Fintrd?

Fintrd supports MetaTrader 4 and MetaTrader 5 - the most widely used platforms - giving you flexibility and professional tools for trading.

When can I expect to receive the Funded Account?

Once you hit the targets and follow all the rules, just send us your KYC documents. After verification (usually within 24 hours), your funded account will be activated.

Am I eligible to withdraw my profits?

Yes, once you meet the trading goals, you can request a withdrawal. We’ll guide you through the steps to make sure the process is easy and clear.

When am I eligible to withdraw my profits?

To withdraw, you need at least 3 trading days and 30 calendar days since your first trade. After your first withdrawal, you can request payouts every two weeks.

How long will it take to receive my withdrawal request?

If you request a payout between the 1st–15th of the month, it’ll be processed on the 20th. Requests made between the 16th–31st will be processed on the 5th of the next month (or the next business day).

Got questions? Our support team is ready to help anytime!

Follow us on